Contact Us

Ready to embark on your next adventure? Get in touch with our team to book your escape room experience or ask any questions you may have. We're here to help you create unforgettable memories at Hidden Door Escape.

Get in Touch

We're excited to hear from you! Whether you're planning a team building event, celebrating a special occasion, or just looking for an exciting challenge, our friendly staff is ready to help you plan the perfect escape room experience.

📍 Visit Us

58 Lonsdale Street
Melbourne, VIC 3000
Australia

📞 Call Us

Main Line: +61 3 9444 2211
Bookings: +61 3 9444 2212

📧 Email Us

General Inquiries: [email protected]
Bookings: [email protected]
Corporate Events: [email protected]

🚇 Getting Here

We're conveniently located in Melbourne's CBD, just a 2-minute walk from Melbourne Central Station. Street parking and public parking garages are available nearby.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours. For immediate assistance, please call us directly.

Operating Hours & Additional Information

Plan your visit with our convenient operating hours. We recommend booking in advance to secure your preferred time slot.

Weekdays

Monday - Thursday
4:00 PM - 10:00 PM
Perfect for after-work adventures

Weekends

Friday - Sunday
10:00 AM - 11:00 PM
Extended hours for weekend fun

Public Holidays

Special Holiday Hours
12:00 PM - 8:00 PM
Please call to confirm

Important Information

  • Advance Booking Required: We recommend booking at least 24 hours in advance
  • Age Requirement: Minimum age 10, children under 16 must be accompanied by an adult
  • Group Size: 2-8 people per room, larger groups can book multiple rooms
  • Arrival Time: Please arrive 15 minutes before your scheduled time
  • Cancellation Policy: Free cancellation up to 4 hours before your booking
  • Accessibility: Please contact us to discuss accessibility requirements